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Iphone pro max glacier 256gb

alsgmlpark2026
Investigator
Investigator

I ordered the iphone 18 pro max in glacier 256 on 20 sept evening and i still haven't received any updates with delivery. I can see that burgundy colourway is more popular therefore cant find much update on this colour. Please let me know, thank you. 

1 SOLUTION

Accepted Solutions
Chris_S
EE Community Support Team

Hi @alsgmlpark2026,

I've checked our stock page, and I can see that if you placed your order on the 30th September, the phone would take more than 28 days to arrive.

Chris S

View solution in original post

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@alsgmlpark2026  once your next in line to receive that model spec you will receive a tracking information in the mean time it’s just a case of waiting.  Right now it says online for that model spec usually dispatched within 28 days.   So you should be getting it soon as you ordered on the 20th. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

Sorry, there was typo with the date, what about if ordered on 30 sept in the evening? Will that still be 28 days? 
thank you. 

Chris_S
EE Community Support Team

Hi @alsgmlpark2026,

I've checked our stock page, and I can see that if you placed your order on the 30th September, the phone would take more than 28 days to arrive.

Chris S

Hi, 

do you know a rough longest time i would need to wait? I see the burgundy is more popular colour and I hoped the glacier would arrive latest beginning of Nov

Katie_J
EE Community Support Team

Hi @alsgmlpark2026. 

The current wait time for the iPhone 18 Pro Max Glacier 256GB is 14 days. 

Katie