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I received my new iphone its not working properly

Ash712
Investigator
Investigator

I received  my phone in January  this year but unfortunately  you device is not working properly even there is always  suddenly  single gone I got Insurance  but thing is that if you send me device  and it is defective than you have replaced  that device. Because  I already  pay a lot of money even I loss a lot money from that reasons  because of it I lost my good jobs.

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10 REPLIES 10
Chris_B
EE Community Star
EE Community Star

@Ash712  Have you tried a network reset on the device?  It’s in settings>general >transfer or reset>>reset>Reset network settings.