I phone 15 pro max help with my ee payg sim

[Debs9871]

I have just ordered a new phone from sky , I don’t usually use the sim they gave me as sky signal is so bad in my area , I’ve tried many networks and ee is the only one that seems reliable for me.  , my new phone is eSIM only , which I didn’t notice when I ordered , I’m so confused now , ideally I would like to keep my ee payg number , and use the new pro max with my ee number but I have no clue where to start , this is my first time posting any advise would be appreciated thank you 

[bristolian]

UK spec iPhone 15's have a nano-SIM slot - see https://www.apple.com/uk/iphone-15/specs/ 

What size is your EE SIM?

[XRaySpeX]

eSIMs are not available on PAYG. You'll have to take out a contract SIM. 

[Chris_B · Accepted solution]

@Debs9871  Unless you’ve got a US specification device it has a sim slot.  Only US iPhone are eSIM only.   If you don’t have a sim slot.   ( there’s a hole on the side to put the sim pin tool in it to open the sim slot. )  then you have to take this up with sky mobile’s.     Check your paper work you got with the device and you should find this it’s the sim pin tool. 

 

[Debs9871]

Thank you for your reply it’s a uk phone , I had googled it but I didn’t put uk 🙈 so google said no slot , thanks so much for your help