04-10-2025 08:01 PM
I ordered this product weeks ago and still have not received a delivery date, I just keep getting messages saying your order is on track? Is anyone having the same problem.
Solved! See the answer below or view the solution in context.
05-10-2025 02:09 PM
@charcon1
Looking at the order history for Watch Ultra3 49mm NatTi NatTi MilLoop L, stock guidance while placing the order on the 17th September was - "Available to order - Expect despatch in more than 28 days"
Which means we are waiting to receive stock from the supplier so we can ship this out as soon as possible.
You can track your order on our Track Your Order page.
If you haven't done so already I would strongly recommend downloading the DPD app and as soon as this has been dispatched you will be notified with the tracking details.
Hope this helps!
Ali
05-10-2025 11:56 AM
Hi @charcon1
Which size and colour Apple watch did you order, and do you know the exact date? I can check our stock details for expected timescales.
Ali
05-10-2025 12:30 PM
Apple - Watch Ultra3 49mm Nat Nat MilLoop L
05-10-2025 12:32 PM
And ordered the 17th of September.
05-10-2025 02:09 PM
@charcon1
Looking at the order history for Watch Ultra3 49mm NatTi NatTi MilLoop L, stock guidance while placing the order on the 17th September was - "Available to order - Expect despatch in more than 28 days"
Which means we are waiting to receive stock from the supplier so we can ship this out as soon as possible.
You can track your order on our Track Your Order page.
If you haven't done so already I would strongly recommend downloading the DPD app and as soon as this has been dispatched you will be notified with the tracking details.
Hope this helps!
Ali
08-10-2025 06:58 PM
I ordered the same on the 16th September. Spoke to EE last week and they thought it might be delivered by 14th October but I’m not completely convinced. Annoying really as various other places have stock but I know this is likely more due to Apple than EE
21-10-2025 02:25 PM
Did you get you get your delivery. Trying to work out how many weeks I am really going to have to wait. It might be quicker and cheaper to order from Apple and buy a pairing sim for my phone. Just not getting any sensible feedback. TIA
21-10-2025 02:26 PM
Did you get the delivery? How long was it? In the same boat.
21-10-2025 02:38 PM
I finally received mine today. EE's site is now saying 21 days for new orders - first time it's been anything other than 'over 28 days'.
21-10-2025 03:59 PM
Thanks for coming back. I ordered exactly the same 2 weeks after yours so I guess I will wait another 2 weeks if there is any rational process being followed. Thanks.