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I ordered the new Apple Watch Ultra 3

charcon1
Investigator
Investigator

I ordered this product weeks ago and still have not received a delivery date, I just keep getting messages saying your order is on track? Is anyone having the same problem. 

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

@charcon1 

Looking at the order history for Watch Ultra3 49mm NatTi NatTi MilLoop L, stock guidance while placing the order on the 17th September was - "Available to order - Expect despatch in more than 28 days"


Which means we are waiting to receive stock from the supplier so we can ship this out as soon as possible. 
You can track your order on our Track Your Order page. 

If you haven't done so already I would strongly recommend downloading the DPD app and as soon as this has been dispatched you will be notified with the tracking details.

Hope this helps! 

Ali 

View solution in original post

4 REPLIES 4
Ali_A
EE Community Support Team

Hi @charcon1 

Which size and colour Apple watch did you order, and do you know the exact date? I can check our stock details for expected timescales. 

Ali 

charcon1
Investigator
Investigator

Apple - Watch Ultra3 49mm Nat Nat MilLoop L

And ordered the 17th of September.

Ali_A
EE Community Support Team

@charcon1 

Looking at the order history for Watch Ultra3 49mm NatTi NatTi MilLoop L, stock guidance while placing the order on the 17th September was - "Available to order - Expect despatch in more than 28 days"


Which means we are waiting to receive stock from the supplier so we can ship this out as soon as possible. 
You can track your order on our Track Your Order page. 

If you haven't done so already I would strongly recommend downloading the DPD app and as soon as this has been dispatched you will be notified with the tracking details.

Hope this helps! 

Ali