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SIM card
How do I get a new SIM card
Resolved! Xbox game pass
I purchased the meta quest 3 with Xbox game pass - I haven’t received this for nearly a month now - been through the Xbox/ee link and received a code which says nothing to activate - spoken to EE through the app and nothing except try again with a n...
EE TV Box turning on by itself
I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...
EE Wifi showing as open network
Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...
Resolved! Roaming and family account
I have an account that includes my two daughters. We are all supposed to have EU Roaming passes however it appears that I’m being charged £2.59 a day and my daughters were ok but…. When tried to add the 7 day pass for me it’s been added to one of my...
BT and BT EE are an embarrassment - Billed for one account that wasn't mine
I now have to phone EE which is BTI started a new contract with BT which I cancelled due to not being promised what I received 28meg speed max!! It never even got to 20, So I spoke to BT and was told I could try out EE on a monthly pay to use basis a...
EE Perks
I am currently due an upgrade and as I have tried to log into my perk account I am getting an error message saying my account has been deactivated.How do in reactivate my account?
Resolved! Meta quest 3 bundle
Recently got the meta quest 3 bundle with 24 months of gamepass and have no details of hot to redeem it
Full Fibre Broadband NO connection
On Friday 27th of June 25 we were connected to FTTP with EE from BT. However the engineer was unable to get the connection to work at all. So we have been without internet access for two days.We live on Anglesey, and are elderly, so we need a reliabl...
