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Delayed

Nitan
Visitor

‎10-10-2026 11:42 AM

I ordered iphone 18 pro max burgundy colour 256gb at 15th of september but still i haven't got it ?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎10-10-2026 01:00 PM

Hi @Nitan 

You have ordered the base device in a colour which has a backlog. 

Have you checked EE order tracking: https://ee.co.uk/orders

Alternatively call EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.