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Change from Apple 8 series watch to Apple watch Ultra

Vinneylad1
Investigator
Investigator

I have an Apple Watch 8 series that I have only had for 12 days and after reading more about the Ultra watch I would like to change my watch for the Ultra watch.

Can I do this

Vince

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Vinneylad1  If you ordered online or over the phone you have a 14 days cooling of period.  You need to call customer service to request a return.  You’ll can not swap the watch you’ll have to order the one you want.    You might have a longer wait for it but t just depends on what EE have in stock. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Many thanks Chris -B