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14 Pro Max battery draining fast

Keithscott1_1
Investigator
Investigator

‎29-09-2022 05:53 PM

Battery is draining fast and reception is one one bar and keeps dropping. Anyone else?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎29-09-2022 06:49 PM

@Keithscott1_1   Have you just upgraded that device from an older iPhone ?   If you have the device is doing a lot of indexing in the background of your information.  The battery should be back to normal after 24-48 hours.   Don’t forget as it’s a new device I’m sure you’re also messing about with it also.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
mbdrake76
Established Contributor
Established Contributor

‎30-09-2022 12:04 AM

Have you updated to iOS 6.0.2 yet?  But as @Chris_B says, if you've transferred a lot of data (whether a direct phone-to-phone transfer, restoring from an iCloud backup, or just downloading data from iCloud) it will take a good day or two for the system to perform a variety of background tasks which will drain the battery a bit.