13-12-2023 07:44 AM
When using 4G mobile data I cannot receive or send email. How can this be rectified?
13-12-2023 08:09 AM
Who is your email provider? Has this worked previously? Can you use other internet-based functions over mobile data?
13-12-2023 09:58 AM
Hi
Outlook. It’s worked until recently. No other functions are affected.
13-12-2023 12:02 PM
Hi @Bhoy58
Thanks for coming here.
Do you have Outlook set to use mobile data in your device data settings?
If so, have you tried deleting the email account and setting back up?
Leanne 🙂
13-12-2023 12:10 PM
Hi Leanne
I thought about doing that but it warns that if you do, you will lose contacts, reminders etc; so no
13-12-2023 12:12 PM
OK thanks @Bhoy58
Have you checked the app can use mobile data in the device settings?
Can you send and receive emails on another device?
Leanne.