If you signed up to your plan online or over the phone:
08-03-2022 05:16 PM
I have just upgraded to the iPhone 13 mini am I able to swap it to a different apple device?
08-03-2022 05:20 PM
If you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery & then reorder what you really want.
08-03-2022 05:45 PM
08-03-2022 06:09 PM
No. See How do I cancel my contract within 14 days?
If you signed up to your plan online or over the phone:
Channel Returns
Mercia House
Senhouse Road
Darlington DL1 4YB
our team will be in touch with further instructions
08-03-2022 06:32 PM
You can't just swap the device.
You need to cancel the upgrade if you are within your 14 days cooling off period.
Then once the return has been accepted their end you will revert back to your old contract.
You can then place a new upgrade order with the device you want.