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Apple Watch Series 8 International Roaming.

JAY1law
Valued Contributor
Valued Contributor

Will EE support International Roaming in the EU if I have the roam abroad smart benefit pass?

86 REPLIES 86
ScottWhite2
Visitor

Oh shame.  I came here to make sure I had it configured correctly after buying the Roam Further Pass.  Had not realised EE had not implemented it yet.

 

Let me add my voice to those disappointed it does not work in EE when it seems enabled for all other UK networks and keen to see it addressed.

Plymouthbloke1
Established Contributor
Established Contributor

Vodafone UK don’t support it, neither do O2UK. I don’t think Three UK do either…. Just because Three, Vodafone and O2’s logos were on the launch spiel, doesn’t mean it’s the UK networks…. they have other networks abroad….

Cancelled my one number account yesterday it’s pointless paying for something that doesn’t work!!

Good move. Thinking to do the same myself, as there's still no news from EE about adding roaming despite what they told us. Shame, I enjoy being able to go for runs with my watch alone.

WFFinance
Visitor

I've just checked again by telephone and confirmed it is still not supported, even for a business account.

rysongs
Established Contributor
Established Contributor

Still impossible to use our EE data abroad on Apple Watch and it’s May 2024 now… This is very disappointing @EE

Chris_B
EE Community Star
EE Community Star

@rysongs   It was an the contract summary that roaming isn’t included on the watch tariff.    While the watch can support such a service it doesn’t mean any network provider has to offer such a service.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks for defending EE against its annoying customers. Who are these people with reasonable demands, technically easily achievable, and willing to pay for it? It might be in the contract summary but EE representatives have posted multiple times on this forum that the feature was coming soon. Does that not mean anything? Is lying to customers OK now? As long as it's not in the contract words mean nothing anymore I guess. Personally, I've moved on to being annoyed by this topic to being appalled by the terrible quality of EE's 5G's network which is slow, unreliable, and often unavailable in many parts of London (not the Scottish highlands, but dead in the center of the capital, no 5G. What gives?). Unfortunately, other carriers are as bad or worse. Pick your poison.

But maybe they should support it - meet customer expectations…

Jesper
Contributor
Contributor

I’d love to understand from EE WHY they haven’t activated the functionality. They were clear that it would be ‘soon’ and here we are months, years later and still waiting. Are their systems too old? Have they changed their mind? Have they decided they don’t care about customer expectations and EE’s promise to meet these? What is it? Just tell us.