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Contention differences between uncapped speed and capped speed
Hi,I would like to know the specific answer to a question relating to contention speed wrt mobile broadband.Background:I have a 30 day sim-only unlimited data (£38/30 day). I have my own 5G hub. This sim is speed limited to 100Mbps. I am in an area w...
Parental Filtering Finally Working - EE Smart Hub Pro
I’ve been with EE since January and have the Smart Hub Pro WiFi 7.The website filtering hasn’t worked since day 1, despite having adult content blocked. For example, access to sites like ‘pxxxhub’ was allowed.Suddenly tonight it is now working. I can...
Resolved! Unable to claim my Google One 2TB after upgrade even with text message link
Can I just say that the EE website and app is absolutely awful. After struggling and failing to upgrade my phone via the app and website I finally gave up on a new phone (went to the phone company which worked out cheaper overall for the device). I m...
Help. Topped up £15
Topped up £15 yesterday usually it's a case of top up and use as needed However it's taken the money and say I have no credit? Wheres it gone?
Resolved! Changing phone plan
Hi guys, how can I change the plan on the iPhone app? In the "Manage" section it just shows my monthly spending and that's it. I want to be able to downgrade my plan so I could pay less. Do you have any idea how can I do this on the app?
How do I automatically block suspected spam?
Hello, In the last few weeks or so I've been receiving multiple spam messages (Google messages) on my Pixel 7 Pro. I've been reporting them as spam but more come back every day (using different numbers). These messages are in the form of group chats....
Why is the signal so bad in central London?
Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...
T-mobile sim
I have an old t-mobile payg sim in a home security system, which has recently stopped working, It still has credit, but will now only receive texts and no longer send text alerts.Is it still possible to transfer the number to an ee payg sim?
Stuck in USA ee are rubbish!
I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do?
Direct debit set up
Hi I have set up a d/ d but the payment. Didn’t come out and also I just paid online- can you have a look it Says payment outstanding even though I have the d/d set up [Mod edit: Image rejected due to it containing personal information.]
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Rewards and the EE app
We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...
We drop the tech, you catch the deal
Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...
Manage their time online with EE WiFi Controls
Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...
Use WiFi Enhancer to get the best from your connection
Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...
