Apple News+ on EE | Entertainment on EE | EE
Above link says Apple News+ is Free for six month and Text NEWSPLUS to 150 so I did and received a link to redeem the code.
However, the link is not working, it says 'We are sorry, the offer you're trying to access is no longer active. Please try again later'. After trying few times, I called EE customer service. They agree that offer is there but they don't know why it's not working, phone was disconnected.
I called Apple customer service who very kindly looked into their database and said that they haven't got any such codes from EE (6 month's free trial for News plus) and I need to go back to EE.
So called EE again, was transferred to tech dept who said they don't have a clue but will look into it and call me next day. Next day after waiting, I contacted EE again, this time a rude advisor, who said she can't help and there is nothing can be done in this case, that have sent the link and that's it.
I have received that redeem link from EE but they can't help now.... even though EE sent me that link... Not sure what to say and do as I have already contacted EE 3 times and apple as well. I have never subscripted Apple news before.
Very disappointed with EE.
