AI on iPhone 16

Willytrig
Explorer

Hello, I have recently upgraded to a iPhone 16 and I cannot “activate” the IA feature. I go to Settings-Apple Intelligence & Siri but I have no option to set this up. Perhaps I have it active and don’t know how to use it lol. I am not technical at all. 
Thank you for any help 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Fatboy71   It’s 18.2 for the UK and UK English 

 @Willytrig  Have you checked to see if the device is on 18.2 or the latest firmware 18.2.1

You then should see this in settings/Apple intelligence and Siri 

IMG_1075.png

just to add this is also hits the battery. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

5 REPLIES 5
Fatboy71
Ace Contributor
Ace Contributor

Hello @Willytrig not sure what version of iOS is installed on your iPhone 16 out of the box, but can you check to see if there is a software update, as Apple Intelligence needs iOS 18.1 and later to work. 

I know when I setup/switched on Apple Intelligence in the settings, I seem to remember that it didn't work immediately and it had to download something first before I could use it. 

Chris_B
EE Community Star
EE Community Star

@Fatboy71   It’s 18.2 for the UK and UK English 

 @Willytrig  Have you checked to see if the device is on 18.2 or the latest firmware 18.2.1

You then should see this in settings/Apple intelligence and Siri 

IMG_1075.png

just to add this is also hits the battery. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks @Chris_B I must have been mistaken with 18.1 as I thought Apple Intelligence had been enable for us with the first .1 update. 

Chris_B
EE Community Star
EE Community Star

@Fatboy71  18.1 was for the US but you could have it on a iPhone outside the US if you set the device to US English and region to US 

18.2 made it available outside the US 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Willytrig
Explorer

Thank you both for your help ☺️