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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! EE charitable donations

Hican you please send me information on how to request charitable donations for fund raising many thanks

Resolved! TNT Sports/Discovery +/HBO

Just tried the new HBO stuff on the Freeview box and getting TNT 1234 but looks as if everything else has to be paid for and struggling to get proper info.My TNT Sports on its own regularly drops out, always at the wrong time so I have been using it ...

Resolved! Can't access the forum FAQs

I am new to EE and have been looking through the community site.Having read the EE Community How to Guide there is a link at the bottom for Forum FAQs but clicking on it results in a request to enter my username and password which are rejected - it a...

Resolved! Belgrave Netball Club Golden Anniversary raffle/tournament support request

I am writing on behalf of Belgrave Netball Club, Tamworth which is proudly celebrating its 50th anniversary this year, having been established since 1976. Belgrave Netball Club is a long-standing community sports club, run entirely by volunteer c...

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Why can’t I give a like to posts in the community forum?

Resolved! Re: Sponsorship request

Hi im wondering if I can get any contact details to see about the potential sponsorship of a grass roots rugby team

Customer service

I went to my local ee store today after pre booking an appointment. It was to hopefully resolve a problem with my phone. But to be honest all they were interested in was to flog me a broadband deal. After getting nowhere I decided to say my goodbyes ...

How do I change my display name on the EE Community?

Hi everyone,I’ve been looking through my account settings on the EE Community but can’t seem to find an option to change my display name. I know you can update your personal details for your EE account through the website or the app (for example, edi...

Resolved! Charity Donation Request

I hope you are well. I am reaching out to ask if you would kindly consider donating a prize for a fundraising raffle we are organising in support of the Alzheimer’s Society. As part of our fundraising efforts, we are taking part in the Alzheimer’s So...