Hi I've just spent the last few days being abused and railed and threatened by ee call centre staff, it started with trying to get my complaint delt with in a professional manner .They have promised to call me back 6 times 4 of them by managers from...
I spoke with Tilly today regarding my situation, and I honestly cannot thank her enough for the kindness, patience, and understanding she showed me. I explained that I have a disabled child, and she listened carefully with genuine compassion. She d...
Good afternoon. I worked for Orange PCS Ltd in London between 2004-2006. I am trying to trace a pension administrator (the phone number on a letter many years ago is not working). Does anyone have an email (preferably) or phone number and details o...
On 24/7/26 I spoke to a customer service rep named Rees. He went out of his way to solve a problem I was having with my family mobile contract and at the same time opened my eyes to BT TV which led to me placing an order over the weekend. Please en...
I want to give a great thanks to your agent - Kadhir (spoke with home for a long time earlier). He was absolutely amazing. He was so calm and patient and when I apologised for being upset, his response was that he would feel the same way if his servi...
At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...
Last Wednesday the 17th of June I called EE to cancel my broadband. My contract had ended ages ago. Apparently there was a problem with the “system” and the cancellation couldn’t be done. When I access my account on the app it shows no info about my ...