29-03-2024 11:10 AM
selected my upgrade phone and package. received my phone transferred my old date but i have nothing texts/calls etc assigned to the new phone, it doesnt state in my account either when i log in? it still says i have my old phone?
29-03-2024 12:50 PM
You stay on your existing no. when you upgrade.
29-03-2024 03:54 PM
Hi @Jonesy1025
Thanks for coming here 🙂
Has your plan changed in your EE account to the one you selected when you upgraded?
Leanne.