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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 2142 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 70530 Views
  • 91 replies
  • 28 Helpful

Resolved! Fold accessory pack

I received the accessory pack today but there is a mysterious metal clip looking thing with what looks like pins in it, its my first fold so not sure what it is or for 

Annabam by • Explorer
  • 842 Views
  • 2 replies
  • 2 Helpful

Google Assistant on Galaxy Watch 4

If you have a GW4, you will have probably received the update for Google Assistant but be warned there are some issues with it, so would advise against using it. It seems it's been auto-installed but requires an update, so may need to disable it or f...

walkerx by • Skilled Contributor
  • 556 Views
  • 4 replies
  • 2 Helpful

New voicemail - notification

Hi,I have a New voicemail notification message at the top of the notification panel (S22 Ultra)My voicemail is turned off, and I don't have any voicemail.How to remove that notification from the panel?

ddddfgt by • Investigator
  • 1941 Views
  • 1 replies
  • 2 Helpful

S22Ultra - 512 & iPhone 13 & Upgrade

Upgrade over the weekend, 2 phones iPhone13 & S22 Ultra, both arrive, the wire is now a USB C connection on both ends and no USB C plug,?? So how do I charge my phones? old phones were normal USB Plugs?? EE say I have to buy 2 plugs?? Not Happy At no...

vrj25 by • Investigator
  • 1741 Views
  • 7 replies
  • 1 Helpful

Problem with Samsung Galaxy J3 Mobile Phone

Good MorningKeith Pates here, earlier I wanted to type something on my phone which has been working ok for ages apart from storage issues, last night however it would not bring up the keyboard like it usually does, so no idea why I have checked all s...

keithcp2 by • Investigator
  • 971 Views
  • 8 replies
  • 0 Helpful

New phone settings

I have just got the s22 ultra. I have sounds in app on Facebook disabled and the auto play videos too. However when I post to stories my notification sound is played yet when I post to wall it doesn't.  Can someone please advise? I have you tubed and...

System updates

My z flip 3 won't download software updates. I just get the message server error couldn't connect to WiFi but my WiFi is fine

Unblock my phone

I registered my iPhone lost on Sunday, I then got the phone back and put my new sim in today but the sim isn’t working so I have to remove my phone from blacklist ? 

Samsung S22 locked me out

My Samsung Galaxy has just completely locked me out and is asking for a password i have tried all the passwords i set up but its not working it will not let me in 

Gary811 by • Visitor
  • 738 Views
  • 1 replies
  • 1 Helpful
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