Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 1486 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 68251 Views
  • 91 replies
  • 28 Helpful

My 2 PAYG phone Sims mixed up

Made the mistake of registering my wife's number on my credit card. Now when I add credit to my wife's phone, the credit pops up, AND it awards her on the app all of my unlimited minutes / calls, but back in the real world, her phone can't make calls...

Battery swollen pixel 4

The battery seems to have swollen and pushed the back of the phone off. This happened while I was transferring data from one phone to another through the USB cable. Updating to a pixel 6, the pixel 4 seems to have swollen and I'm now wondering how sa...

IMG_20220915_211638.jpg IMG_20220915_211708.jpg
Isla by Explorer
  • 457 Views
  • 1 replies
  • 1 Helpful

Recycle and Reward Scheme

Hello, I've ordered a new phone to replace my Samsung Galaxy s20 5G so I've been looking into the Recycling Scheme, because my phone is in a great condition on the EE Recycling website I've been offered £130 but unfortunately I don't have the box or ...

Samsung A13 Specs

Looking at moving my Dad over to EE as they do WiFi Calling (he's currently with Tesco who don't and is rural with no mobile coverage) and he seems quite taken with the A13 which we'll sort on a sim only plan via our BT broadband >> https://shop.ee.c...

Resolved! Invoice for phone purchase with EE

I need the invoice so I can unlock my phone. Was sold locked even though EE said it was unlocked. I had to send it to unlock with authorised company indicated by Sony and now they want to charge me and are holding my phone unless I pay £30

Samsung Galaxy s21 FE

Looking to upgrade to this but require dual SIM capability (as have two Sims with EE) Does this phone have a dual SIM tray? And does the EE network allow this on their phones?Previously this has not been something they support so have had to buy phon...

Laoshi by Explorer
  • 512 Views
  • 1 replies
  • 0 Helpful

I received a order which was fraud

Somebody called me and booked a handset behalf of me and I ordered a Apple Watch there was a samsung s22 which was a wrong order and he tried to fool me , he send me the some address and asked me to post that device to some postcode please help me