18-02-2023 03:15 PM
Hi
I am about to buy either the Motorola G62 5g or the G82 5g phone. However, due to the very poor mobile signal here, WiFi Calling is essential so I need to know for certain if it will be available on those phones. The EE website directs me to the Devices page where I see that, out of the very many Moto phones available, only 3 are shown - one of which is my current phone which is with EE and WiFi Calling works.
I came to this EE forum because the situation is very confused on the Motorola G82 5G forum page. There, a number of people have had problems even when the carrier has stated that the phone is WiFi Calling compatible. Apparently the carrier has to certify a phone for it to support WiFi Calling regardless of the fact that the phone is capable of providing the service. Neither of the phones is on EE's Devices page yet someone on the Motorola forum has been advised by EE that they do support WiFi Calling on the G82 5g.
Can anyone categorically confirm for me that, if I buy a Moto G82 5g, WiFi Calling will work on EE? And what about the G62 5g? I have not been with EE very long and am happy so far. Unfortunately if I cannot use WiFi Calling on my new phone I will have to go to another carrier where I can get it. Many thanks in advance for any advice and/or help.
04-04-2023 04:04 PM
Yes, the phone is compatible! It's EE who will not activate the SIM on SIM only contracts! Have just been told this by EE man in local EE store. Very disappointed