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Where's my phone?

Djf84
Visitor

Hi, I don't know if this the right place to post this but I need help from someone from EE to help track my phone.

I dropped it off at a shop for repair and they had to send it away to be fixed, it took 8 days to get to the repair centre, it was fixed in a day and the repair centre said they were sending it back to the store, it's currently been 12 days since they said that and the tracking hasn't changed. I contacted the store I dropped it off at and they said they hadn't yet received it and were unable to help as they had no way to track it while it was in transit.

Is there anyone from EE that can help?

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Djf84 

You'll need to speak to EE CS on 150 about this issue.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.