24-09-2025 03:57 PM
Hi after texting UP to 150 it tells me i can upgrade now. I then go to the ee upgrade website and it tells me i cant. I cant call because my anxiety is at an all time high during phone calls, it is really difficult to communicate. Is there anyone i can message to sort this, like a chat thing? Thank you.
Solved! See the answer below or view the solution in context.
24-09-2025 06:16 PM
Hello @Roberts3003 ,
Welcome to the community,
If you are on a monthly contract, then you will find the live chat via the EE App by scrolling down and clicking on help, just make sure that you have the latest app.
24-09-2025 06:16 PM
Hello @Roberts3003 ,
Welcome to the community,
If you are on a monthly contract, then you will find the live chat via the EE App by scrolling down and clicking on help, just make sure that you have the latest app.