Updated Android yesterday (11.09.2024) and now phone won't connect to EE network

[Banjo27]

My Galaxy A52s downloaded the latest software update yesterday just after 5pm. I installed it and since the phone restarted it hasn't connected to any network.

WiFi and Bluetooth are fine, and it can connect to WiFi calling.

I've restarted the device several times, taken the SIM card out and replaced, turned flight mode on and off.  Made sure the network settings are correct.

Any ideas?

[carguy143]

Try this as it could just be a corrupt setting after the software update.

Settings - about phone - reset - reset mobile network settings.

Failing that, 

If the phone is in warranty, Samsung can do an on site repair where they carry out the repairs in their mobile repair shop at your home or workplace. I had the USB board replaced on my S23 Ultra and it only took about 40 minutes. I didn't even need to reset my phone thanks to maintenance mode. 

[DorsetCocker74]

My A52 has also done this and looking at different forums etc looks like this has happened several times to different people in the last year.  Mine is out of warranty as over 3 years old, but I wonder if the Consumer Rights Act would help as it was caused by a Samsung Update.