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System Update Issue Oppo A16

auctionembryo
Explorer

‎09-11-2022 02:16 PM

The most recent system update to my Oppo A16 causes the Ebay app to crash upon loading. I have to have 3 or 4 attempts before I can use it. This is a major pain as I use ebay a lot. It has only happened since the system update which strongly suggests there is insufficient memory now available. I have re installed ebay - no difference. I have cleared disk space - no difference. I have removed some surplus apps - no difference. 

Please help. 

0 Helpful
4 REPLIES 4
James_B
EE Community Manager
EE Community Manager

‎09-11-2022 04:14 PM

Hi @auctionembryo,

Welcome to the EE Community. 🙂

Have you tried clearing the cached data for the app in your settings?

James

0 Helpful
auctionembryo
Explorer
In response to James_B

‎09-11-2022 05:15 PM

Hi James
Yes I have cleared out the cache. Then uninstalled/ re-installed the eBay
app and same problem !!
Regards Andrew
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to auctionembryo

‎09-11-2022 05:17 PM

Hi @auctionembryo,

Are you experiencing the issue with any other apps?

James

0 Helpful
auctionembryo
Explorer
In response to James_B

‎09-11-2022 09:54 PM

Yes.

Airbnb
PayPal
eBay

All crash straight after being loaded. My guess is they are memory hungry
or their design is not compatible with the system upgrade.

Regards Andrew.
0 Helpful