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Community Activity
Broadband takes a dive when using EE TV
Just started using EE TV, with EE broadband, and discovered when it's in use the broadband speeds drop from around 65 Mbps to less than 10, making the internet all but unusable for the rest of the household. To be fair, our broadband has never been p...
Unable to login my account
I am unable to login my account on app and website also .This problem is occured from last 1 month
Slow download speed despite strong 4G or 5G signal
HiIn some areas I find that even though my phone has a medium/strong 4G or 5G connection, the internet is virtually unusable as the download speeds are less than 1Mb. There doesn't seem to be a pattern, though some areas seem more prone than others.F...
Going on an organised trip to Canada & Alaska
At the end of the month. I'm going on an organised tour of Canada and Alaska. 1st 2 weeks touring Canada and finishing 3rd week with a cruise to Alaska. Couple of questions please:1. What roaming packs would be required?2. Would I be better with an E...
Third party router login details!
Does anyone know pppoe username details I have to put in when we m using a third party router for my EE broadband while I wait for my new one from EE. Using tplink but orange light with no internet as I can't get past.tyvm for any help
Help
Hello i just ordered pays go sim car for 15£ online EE last friday and today i received my sim card problem is i cant call any numbers all time say i dont have a credit i can only txt and i have data?
Open letter to Claire Gillies
Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...
WiFi calling stopped - 4G Smart Hub
We use a 4G smart hub due to poor broadband connectivity. We also have O2 iPhones which we have used successfully for 9 months with the hub to make WiFi calls (no o2 mobile signal here). Last week, we could no longer access WiFi calling. Same for bot...
Roaming Data and gifting
Good morning I'll be going abroad soon with my partner. Both of our phones are on the same account. Can one of us purchase an unlimited roaming data add on, and then gift roaming data to the other phone? Or do we both need individual add ons?
Voicemail now announcing number in message
Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...
