21-05-2023 11:01 PM
My ee sim is showing no service in new s23 ultra
22-05-2023 08:00 AM
Hello @Fmubarak.
Did you process an upgrade or is this a new line?
If you done an upgrade do you still have your old SIM? if yes, please try using your old SIM should it fit.
Katie
24-05-2023 03:07 PM
Same as the person above. Have a new S23 which is an upgrade from my old S21. The phone doesn't recognise either the new sim or my old one. It just says 'no sim no service'. When I try to phone or text anyone it says 'not connected to network'. However, it can connect to my wi-fi, but thats all.
24-05-2023 03:21 PM
25-05-2023 11:18 AM
No, I get exactly the same thing. I have an EE store local to me, should I try in there?
25-05-2023 11:50 AM