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Problems sending Whatsapp invite and other messenger related issues

PaulM1590
Investigator
Investigator

I am trying to send an invite to join whatsapp but am getting a message in messenger saying "currently unable to send your message. It will send when the service becomes available".

Not been an issue before, but in the last month or 2 I have upgraded and now have the new security software/protection? 

I doubt thats the issue, but thats the only change. 

I have tried. Airplane mode off/on. Its a new contact so no duplicate number. I have checked my parental controls and although they dont match the EE help I cannot see an issue there. I have checked whatsapp data settings (although not restricted to whatsapp). I texted OFF to 150 but it came back to say my security default was already Off. 

The number is an international number but I have never had problems before.

I tried getting help from the online chatbot but shocker it just wants to sell me stuff. 

Not sure what else to check, and I dont really have the time to be on hold to EE during office hours when I should be working.

 

10 REPLIES 10
Christopher_G
EE Community Support Team

Fingers crossed the support team can help get this sorted out for you, @PaulM1590 

Let us know what the cause was please. We're all intrigued. 🙂

Chris