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Pixel 7

Meg393
Explorer

‎15-10-2022 06:10 PM

I've just received my Google Pixel 7 and am having a number of problems with it. It won't stay connected to the WiFi (all other devices in the house are connected so no problem with the WiFi itself) and am constantly getting notifications saying something isn't working, close app etc. 

I had a pixel 5 and didn't experience any issues. 

Is anyone else having the same problems or is it just my phone? 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎16-10-2022 08:49 AM

Welcome to the EE Community, @Meg393.

 

In your WiFi Settings, are you able to turn off Auto Switch To Mobile Data?

 

This could be causing your phone to switch to data when its more reliable.

 

Jon

Meg393
Explorer
In response to Jon_K

‎16-10-2022 08:59 AM

Hi Jon, 

It was and have turned it off but am still having the same problem. 

Thank you for the suggestion though, I hadn't come across that yet!

Meg 

0 Helpful
Jon_K
Former EE Employee
In response to Meg393

‎16-10-2022 10:30 AM

Can you try disconnecting from the WiFi and forgetting the network, then connect again now that this setting is off, @Meg393?

 

Then can you monitor this and see if it happens again?

 

Jon

0 Helpful