Phone

Lucylou58 · ‎01-02-2023

I have damaged my phone flip 4 on the little black glass bit what do I do now

Northerner · ‎01-02-2023

If you have EE insurance then the claims process can be found here:

https://ee.co.uk/help/help-new/managing-and-using-my-account/warranty-and-insurance/how-do-i-make-an...

If not then the cost of repair will sit with you. Alternatively check your home and content policy for gadget cover.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎01-02-2023

Hi @Lucylou58

If you have EE insurance then the claims process can be found here:

https://ee.co.uk/help/help-new/managing-and-using-my-account/warranty-and-insurance/how-do-i-make-an...

If not then the cost of repair will sit with you. Alternatively check your home and content policy for gadget cover.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.