Ordered an upgrade to s26 ultra

[Aamir099]

I upgraded to Samsung s26 ultra and received email confirmation but I can't track the order. Order number doesn't work. What shall I do?

[Chris_B]

@Aamir099  Wait until you receive a tracking number.  

[Linzi_H · Accepted solution]

Hi @Aamir099 

It's great to hear that you've ordered a new phone from us!

Once stock is assigned to your order, you'll be notified, and then DPD will be in touch to set your delivery date and timeslot. I'd suggest downloading the DPD app to track the progress.

If you want to speak to us about your order at any stage, just give us a call, and the team will be happy to help out.

Linzi