My phone is not working and I am not due an upgrade as yet

Jaxs · ‎22-06-2025

My phone is not switching on and I am not due an upgrade until next February!

bristolian · ‎22-06-2025

The immediate response is that if you are within your minimum-term, then you're very likely under warranty and thus a local repair may be appropriate - https://ee.co.uk/local-repairs

An upgrade will almost certainly be at cost. There is some troubleshooting you can try on any Android device - https://support.google.com/android/answer/7662405?hl=en-GB

View solution in original post

bristolian · ‎22-06-2025

The immediate response is that if you are within your minimum-term, then you're very likely under warranty and thus a local repair may be appropriate - https://ee.co.uk/local-repairs

An upgrade will almost certainly be at cost. There is some troubleshooting you can try on any Android device - https://support.google.com/android/answer/7662405?hl=en-GB

XRaySpeX · ‎22-06-2025

Pay for an early upgrade,

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Northerner · ‎22-06-2025

Hi @Jaxs

What device do you own.

Have you tried a soft reset.

Thanks

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