Phone: Samsung Galaxy S8 (not blocked on any network).
Recently moved in the UK. I got myself a pay-as-you-go SIM from Three3 provider for the 1st month, but later I switched to EE for a monthly plan SIM card.
Ever since I received the SIM card, I have noticed that the mobile data was not working.
I have changed my number to the was I had before using the PAC code and I thought maybe it is because of this process.
2 days later, after the number was ported, I still had the problem.
Contacted the support from Chat box and I also had a call with a 2nd Line support:
1. Settings -> General Settings -> Reset -> Reset Network Settings
Did not work!
2. Settings -> Connections -> Mobile Networks -> Network Operators -> Turn Off Automatic -> Select different network and then connect back to EE
Did not work!
3. Network settings updated through a message sent by EE support
Did not work!
4. Technical Support told me he has sent APN settings through a message. I entered on my APN settings and it's not there.
It's my 5th day without data and I'm already annoyed by this issue. All the other SIMs work for me, even my partner's one. It's just this EE that is not working and I simply don't get it.
