13-02-2021 06:22 PM
I just tried to enter an unlock code for several times after it failed to accept my unlock code... and ask to enter MCK code. What is the MCK code? thanks
28-10-2024 02:53 AM
I have not been able get mck code for my Samsung s10e
28-10-2024 10:14 AM
Hi @Andrew12345678
Have you tried getting your code from our online unlocking page Device unlock ?
Lesley
10-11-2024 12:01 PM
You are a STAR for posting this fantastic info. The "emailed instructions" should include this simple process but that is useless as it doesn't tell the user these simple steps. Your process worked perfectly (twice) as have been going crazy trying to unlock devices for my grandkids.
20-02-2025 04:26 PM
I have a galaxy A40 - and I need a MCK code to unlock it - can you help?
20-02-2025 04:33 PM
Hey that appears to have worked - how come neither EE nnor samsung knew that what you described was the way out of this mess... thanks.
20-02-2025 04:58 PM
Hi @kjb1947
Thanks for coming to the community and letting us know the advice has worked for you.
Leanne.
04-05-2025 11:19 AM
Hi it says we need a mck code? How to do I get this EE gave me unlock code but it didn’t work now phone is locked ?
04-05-2025 01:55 PM
Hi @Chantellec28,
Welcome to the EE Community
If you have a 16 digit unlock code, the first 8 digits of the number are the network unlock code, the last 8 digits are the MCK/unfreeze code. So if it is asking for the MCK enter the last 8 digits and that should work. Then if it asks for the network unlock code enter the first 8 digits only.
Alex