MCK code
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13-02-2021 06:22 PM
I just tried to enter an unlock code for several times after it failed to accept my unlock code... and ask to enter MCK code. What is the MCK code? thanks
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18-01-2024 10:54 AM
Hi @Itwas927.
Has your Network Unlock Code been entered incorrectly?
Have you been able to try any of solutions provided earlier in this thread?
Katie
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26-02-2024 10:26 PM
Thank you soo much, been trying to do this for ages.
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09-03-2024 02:23 PM
Hi this worked perfectly. Thank you
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12-03-2024 12:02 PM
sir what a helpful tip - sorted my issue - had to call EE 2 times and still couldn't sort the issue - thank a lot - brilliant
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27-04-2024 12:06 PM
Hi @Katie_B
I've tried the method mentioned earlier in this thread, but still having issues - says incorrect code. My unlock code provided by EE is only 15 digits - any suggestions?
Does it matter that this is a phone from a business account? I am the business account holder
TIA
Nathan
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27-04-2024 02:37 PM
Hi @nathanpass,
Welcome to the EE Community. 🙂
Is your phone requesting an unlock code or an MCK code?
When did you purchase the phone?
Is it a small business or corporate account?
James
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27-04-2024 05:04 PM
Hi @James_B
Thanks for getting back to me. It is asking for an MCK code - the unlock code was entered incorrectly too many times
The unlock code given to me from EE was only 15 digits (516920842826030)
It is an old phone taken out on contract about 5 years ago it's an S9+
It's a small business account
Thanks in advance for your help on this
Nathan
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27-04-2024 06:56 PM
@nathanpass : You sure the code you are using isn't your phone's IMEI? They are 15 digits long.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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27-04-2024 08:50 PM
Yes, I'm sure, thanks
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28-04-2024 10:06 AM
Hi @nathanpass,
Please could you try requesting another unlock code at Device unlock (ee.co.uk) and let us know if it works?
James

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