The EE Community

Smart Wi Fi Pro

The light on my Smart WiFi Pro keeps changing to orange and I lose some of my connections.  If I turn it off and on again it seems to pick up the signal.  Certainly not what I thought I was paying for?  Can anyone help please?

WiFi signal issues

Hi, is there an update or even better a solution? Most of my appliances cannot from time to time get a wi fi signal. Alexa however can still work. Mitutoyo

Is there a way to see how much is left to pay on a tech add on?

I was hoping to get the Lenovo legion go but already have a tech add on I am paying off. Is there a way to see how much is left and to possibly pay it off early? Follow up question, will i be able to purchase a tech add on immedietly after paying off...

I've returned the router but i cant find my proof of posting

Pretty much as it says in the title.Also, I didn't have the router thats being asked for? I had a BT router, it wasn't a home hub 2 but thats what they want me to return.Never having had one in the 5 years I was with BT I'm a bit anxious I'm going to...

Smart Hub Pro Firewall - unable to change settings

I would like to either configure or switch off the Smart Hub Pro firewall.  Does anyone know how to do this?  There is no option under advanced settings->firewallI am trying to diagnose an issue that I think is occuring due to double NAT and my OPNse...

Existing expensive contract. Would like to change to cheaper tariff

My All Rounder tariff is horrendously expensive for some reason and cost has soared over past few years.  Want to change to cheaper tariff, but can't see how to do it as an existing customer.  Certainly don't want to add another line.

iOS 26 beta rcs

BT TO EE

I moved from BT to EE this morning. I did not get any emails from EE which i thought was strange as i needed the account number to link  my broadband to the EE app. I phoned EE this evening and they said my email address had been taken down wrong hen...

Paramount +

Paramount was part of the package I signed up for. As of today it’s saying I don’t have a subscription. Also in 4 months I can’t get my £300 credit against Sky bills despite sending everything. Keep getting g fobbed off by the transfer team. Any idea...