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Casting icon TNT Sports

kernowhoop
Established Contributor
Established Contributor

I have lost the casting icon on my Android phone for TNT Sports. I have the BT Sport to big screen add-on as part of my EE package. I can get the sport on my phone screen, but there is no icon to cast it to my Sony TV.

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@kernowhoop   It doesn’t show because it’s not compatible.  You’ll need a Google  chomecast in order to cast to your TV 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
kernowhoop
Established Contributor
Established Contributor

Chris. Many thanks, I shall have to get the device. But I am puzzled. Until recently, it worked. 

Incidentally, I called in at the local EE shop this morning to ask for help. I was told that it would probably come back to life if I switched the phone off and re-started it. Not too confident about that one!

djenson
Established Contributor
Established Contributor

Sony Bravia TVs have had integrated chromecast since something like 2016. I personally have a 2017 model that has native casting support. 

@kernowhoop I would suggest you test if the Chromecast icon is there (and working) in youtube. If not, your TV has a network issue, If so, then try to reinstall the TNT sports app. 

kernowhoop
Established Contributor
Established Contributor

Many thanks. It is there. I can hardly believe that the answer was as simple as it was, but, (following EE shop advice) I switched off the phone, waited, re-started it and the casting icon re-appeared. That seems to be the solution to a great many IT-related problems!