17-10-2023 07:20 PM
I have a Pixel 7A and it seemed to be fine till recently.
I tried to open an app the other day while at home and it just sat with the login screen just spinning, then stopped.
I tried deleting the cache etc, but no difference.
Today I logged into the app while at work and it logged straight in on 4G, so I tried again when I got home and it wouldn't log in again on my Wi-Fi. I switched to 4G and got in straight away. Tried a few other apps and it's the same.
My phone is obviously on EE but my Wi-Fi is Sky.
Any help would be greatly appreciated.
17-10-2023 07:37 PM
It's something to take up with Sky.
17-10-2023 07:52 PM
WiFi is just a wireless connection between a mobile device and broadband router, so this will be an issue with your Sky broadband.
You can check whether other devices connected to the same broadband have similar problems.
17-10-2023 08:03 PM
Hi @TheShad
Log into your Sky account and check your Sky broadband shield settings. You need to change the age settings.
Thanks
17-10-2023 09:43 PM
it's already turned off anyway, but I've double checked and it's not changed.
17-10-2023 09:44 PM
the problem is everything else connected to Sky works with no issues, I can connect other devices, access the apps etc. It just seems to be on my phone, so I wondered if it was something in the Pixel settings.
17-10-2023 09:45 PM
everything else works fine, it seems to be certain apps that it affects so I wondered if it was something in the Pixel settings.
17-10-2023 10:03 PM
I have the exact same problem as you. I have an iPhone and more often than not I have to switch the WiFi off when at home if I want to open a website on my phone. Phone is EE WiFi is Sky (and I pay for extra for whole home!) so would be interested if anyone has a solution! Good luck