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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Hi I need my previous UIN number and a number or contact for a HR Email for ref

Hi currently going through a prescreening for employment and I previously was given an email which required my UIN number, I have no idea what my number is, and have no access to it I don't have any previous payslips or any old emails anymore, so I n...

Staff had a meltdown

So I left EE today for my own reasons, I never had a problem with EE but after 10 years I found some better offers. The process was really simple and straight forward.When I cancelled my contract online I started receiving a phone call from a EE outb...

Praise a member of staff

Hello,I have just gotten off the phone with one of your agents who provided some excellent service. I’ve searched high and low on the website to find a way to send compliments but can only find complaints.If you could point me in the direction of how...

Reaching Out...

Hello EEWe are a small but mighty chairty based on the South Coast of England that supports children, teenagers, young adults and their families when they have been diagnosed with cancer and treated at UHS University Hospital Southampton.Like chariti...

HR Contact number

Hi,Im looking to get in contact with HR, I’m an ex- employee and have no phone number or email for them.

Resolved! Abusive ee escalation team

Hi I've just spent the last few days being abused and railed and threatened by ee call centre staff, it started with trying to get my complaint delt with in a professional manner .They have promised to call me back 6 times 4 of them by managers from...

Resolved! Feedback for Tilly

I spoke with Tilly today regarding my situation, and I honestly cannot thank her enough for the kindness, patience, and understanding she showed me. I explained that I have a disabled child, and she listened carefully with genuine compassion. She d...

Resolved! orange pension scheme

Good afternoon. I worked for Orange PCS Ltd in London between 2004-2006. I am trying to trace a pension administrator (the phone number on a letter many years ago is not working). Does anyone have an email (preferably) or phone number and details o...

Resolved! Positive feedback for Rees

On 24/7/26 I spoke to a customer service rep named Rees. He went out of his way to solve a problem I was having with my family mobile contract and at the same time opened my eyes to BT TV which led to me placing an order over the weekend. Please en...