Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

data gifting

I have two phones. One is a 4GB plan the other is a 1GB plan. I gotr a message that my 1GB plan is 80% of data used so I have tried to gift data from the other account as I have done on previous months, but it is now saying that the phone I am gift...

Resolved! Texting and calls from Italy

Hi, I text ROAMING to 150 and now I’m all set up to use phone in Italy. Just like to check that to make calls and text to UK do I have to have to have mobile data, data roaming ‘on’ or can I keep them turned ‘off’. This may be a basic question, but I...

Shut off data

EGYPT- data add ons on landing

Hi, Going on holiday to Egypt have seen on a couple of posts that data add ons will be offered on landing. Can anyone provide up to date prices for this ? TIA

morning

message say addons purchase error we woking on fixing this page 2 day need back normail i cant though for data for my kids and myslef mean cant not txt them how long for problem teachin fix data on mobile i though back normal but did.t work failed ag...

Resolved! Data transfer

Hi I want to gift data a member of my family how can I do that.

5g Sim Problem

I just purchased a £15 with 25gb of data sim Today for my D-Link DWR-978 5g router.Set it up on my phone Setup worked fine. Popped it in my Router and can only get 4g.4g lights up But I cannot get a 5g Light on my Router. And I am only about 1/2" mi...

Gift data

How can I gift data if app not working

Resolved! How can I check my balance?

Network down on LTE 5g router

hey, for months I have been using my 5G router as wifi for my pc at home, so far no problems at all very good speeds and everything but then 3 days ago the router can't seems to connect when I'm using my EE sim card. The sim is working fine on the ph...