Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 125061 Views
  • 49 replies
  • 20 Helpful

Gift data

Hi I’ve brought a we sim for my router and I’m trying to get gift data from my re app but it says no contact so I phoned EE and they say the gift data isn’t work right now on the app but they could do it over the phone… Is that right because I wanted...

Buffer123 by Investigator
  • 256 Views
  • 7 replies
  • 0 Helpful

Data gifting urgent

I News to gift data urgently and the app is down for a few days now please help

Yanaxa by Visitor
  • 464 Views
  • 7 replies
  • 1 Helpful

Roaming data usage not reflected in data allowance

I've been travelling quite extensively and using the £2.29 per day service to access roaming on my 25GB mobile data plan. I know for sure that I"ve used quite a bit of data, yet my data usage says I've only used 6GB (have been using data to access co...

jenjiang by Explorer
  • 185 Views
  • 2 replies
  • 0 Helpful

Gifting data to a phone in my family plan

I'm trying to gift my daughter data, she is on my plan but I don't have the option to gift data to her. I do have the option on there to gift to my son who is also on my plan. Can you advise?

URGENT - Gifting data to friends for Xmas

HelloI was thinking I'd like to share my excess mobile data to friends for Christmas instead of a silly present.Is it possible to send multiple friends data to their phones? If so please share the steps here.Desperate to find out as I've been googlin...

Add family member to pack

How do I add my son to my pack so I can gift him data when he runs out? Or is it possible to gift data from my phone to his without adding him onto my pack? 

Connie12 by Visitor
  • 293 Views
  • 1 replies
  • 0 Helpful

Mobile internet

Why do I get a "no internet connection" when I am away from home outside when I still have nearly 5Gb unused

Philip53 by Explorer
  • 205 Views
  • 2 replies
  • 0 Helpful

can’t use data roaming in EU

hello, i need help as i bought a 30 day sim to use in the uk and eh, however before i left the uk i forgot to on data roaming. i can’t use the data now in amsterdam. please help. i can’t see to find the chat button to message an EE staff