Community Activity
More on IPv6 and Hub 7+
Although it's hard to be certain about what's going on, I've noticed the following a couple of times -After 5-6 days of the hub left running, when a PC is next started it's no longer given an IPv6 address / DNS - as can be seen in Windows network in...
Cancellation
I wrote to EE to cancel my mobile phone account months ago and I’m still being charged. I don’t want to sieve hours on the phone. Is it possible to cancel contract effectively online?
Phone not dispatched
I ordered a pink iphone 16 plus on Saturday June 20th. It hasn’t even been dispatched yet. I called EE and they told me I’d hear something by the 29th- I haven’t had any updates and it’s still waiting dispatch. What is going on?
Resolved! How can I view or download my broadband bill online?
Hi, new here Having just been moved to EE I'm getting frustrated trying to navigate the EE website. I don't want to install the EE app on my phone and want to do things online from a PC. In several places in the help information it states my bill can...
Sim
Hi, I’ve lost my SIM card signal and now I can’t top up my account. Can you please help me
Refund
We had no/some broadband connection from Tues 23rd to Sat 27th. We called on Tuesday and we told an engineer would be out on Friday to visit as that was soonest time. I work from home so in effect was reduced to trying to use my mobile data. We ...
Commend a member of staff
Hi all,I have been having considerable trouble trying to get my final bill sorted as I kept being billed for £851 I did not owe. On Friday 26th June I called for at least the 4th time (having been told incorrectly on the other occasions it was sorted...
Help
Could you please send me the support email address?”
Stranded in Bali and my phone has been stolen
My phone has been stolen. I am using my macbook to write this, it's also how I know my phone has been stolen as I used the 'Find My' feature and it is clear that someone has been in there and blocked me from seeing it I need urgent help with this
payg pricing
Paying £5 each month, Credit ran out today. pricing over 150 is different from web. no aimee on EE app. anyway to pay £5 today and have the service online immediately?
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