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Boosters

Is it normal every time you re boot your hub you have to reconnect your boosters 

Zara11 by • Explorer
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EE WIFI Extender

Hi I received my smart hub 7 pro yesterday as I'm getting 1.6gb installed tomorrow but am I not meant to get a WiFi exterder as well as I've not received one.Thanks 

Joeuk by • Visitor
  • 25 Views
  • 2 replies
  • 1 Helpful

Account info missing

When I checked app yesterday I noticed that there were no details of my broadband or TV. Missing when I log into browser. The only service showing is my SIM.I spent ages spray with a guide . All good at his end. Reset everything and told it might tak...

Melbury1 by • Contributor
  • 28 Views
  • 4 replies
  • 0 Helpful

Resolved! 5G+ symbol on iPhone ?

Hi,I am in a 5G SA + location.should my iPhone 17 pro be showing the 5G + as only shows 5G ( when I do a google search on EE is says should say 5G+ )any ideas? Anyone with iPhone seeing 5G+ symbol in 5G SA areathanks

TNT sport mobile add on 4k

Hi,I have purchased the tnt sport add to be used on hbo max app. It’s supposed to be in 4k/UHD. I have logged in tonight on iPhone, Samsung 4k smart and Nvidia shield and none are giving the option to watch the super cup game on tnt ultimate in uhd. ...

Resolved! Complaint

I lost my device and went to the EE store got a replacement device wand kept the same number i have had for 3 years..i was told o also got an extra sim to give to a friend or family....i never activated the other sim and took it back to the store and...

Marky4477 by • Investigator
  • 151 Views
  • 8 replies
  • 1 Helpful

Wifi key fotget/clean

Hi EE Support, I need help with my EE 4G WiFi device. The sticker on the back is missing/damaged, and I don't have the default Admin Password or WiFi Key. Also, the device is showing 'No Service'. Could you please provide the default credentials for ...

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Nyxdead by • Visitor
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TNT SPORTS HBO MAX 4K ISSUES

Hi everyone,I’m hoping someone can clarify something regarding TNT Sports on HBO Max through EE.My EE plan includes Inclusive Extra – TNT Sports on HBO Max, and from the information shown on my account, it appears that I should be able to watch TNT S...

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Esim travel

Hello, I want to fill out some information, but only for locations outside of London and in Morocco. Could I do just that?

Using Abroad

Going to Rhodes in 3 weeks.Previously purchased add ons when there but have over 60GB available to use.Can i just use them or do i have to buy add on?

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Don’t miss the 2026 Men's UEFA Champions League Final

  The biggest night in European football is nearly here and it’s one you won’t want to miss. TNT Sports subscribers can watch as PSG take on Arsenal, live from 3pm on TNT Sports, via the TV Guide (TN...

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