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Cancelled

Hi I put an order in on the 15/11/2025 and when the delivery got to me I asked for it to be returned back to EE as I did not need the delivery anymore. I have still been getting the charge for the phone on my account and I have not had the money retu...

Network Status Checker

Why have you hidden the network status behind a your log in. Why do we have to go an extra step just to check for network issues?You literally have gone backwards in development in doing this.

BrendonH by • Community Hero
  • 619 Views
  • 15 replies
  • 9 Helpful

Sim free iPhone 17 pro max

I ordered the iPhone 17 pro max orange 256gb on the 25-11-25 and I’m unsure if my order has gone through since I applied for EE finance the only emails I have received are: we have your EE order and welcome to EE finance but I didn’t get an XKO numbe...

2025 Black Friday sim only Deals

Anyone have problems for the Black Friday uncapped speed plan?  Keep saying internet server error 

RTHL by • Investigator
  • 109 Views
  • 7 replies
  • 0 Helpful

EE Pension Help

Hi,I worked for EE during the time of November 2019 - April 2021 and i'm trying to locate the details of my pension so i can transfer this over into my new pension pot, could you please assist with this? Thanks!

Pinsta by • Visitor
  • 21 Views
  • 1 replies
  • 0 Helpful

Adding a console to my mobile bill

Hi, so recently I applied for a phone contract (24 months) and I was accepted for it. Whilst applying I tried to add a console to my plan because I heard that was one of the ways I could do it. I have received my phone and it works brilliantly. When ...

Shah951 by • Explorer
  • 1810 Views
  • 4 replies
  • 2 Helpful

Refund

I bought an iPhone 17 pro max on October 31 but I received a message saying that there was something wrong with the order I went to the store I talked there and they canceled but until today I haven't received my money back, I called EE a week after ...

Julice by • Visitor
  • 32 Views
  • 1 replies
  • 0 Helpful

HR Contact number

Hi,Im looking to get in contact with HR, I’m an ex- employee and have no phone number or email for them. 

Kellyf78 by • Explorer
  • 3551 Views
  • 23 replies
  • 3 Helpful

Mobile data very slow

Hi, for 4 days my indoor data is very slow, I can't even watch a YouTube video. I reported the problem and they texted that everything is ok, no problem detected I called the 150, the only solution from them is to buy a broadband. I have the unlimite...

MDAlex by • Investigator
  • 127 Views
  • 8 replies
  • 0 Helpful
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