Community Activity
Unknown Payment
Why have you taken £73 out of my account? What is this for? I am not a registered customer of yours! Please explain to me about this and thank you.
Burn the planet/ treat customers with contempt
Multiple problems with my broad band so thought I'd contact EE by phone.All I wanted to do was talk to an agent, but the menu options only allowed for redirection to the AI bot before the call was cut off.As I thought, the bot is not able to process ...
Resolved! Cannot add or use debit cards
Hello,About a month ago I bought an EE Pay As You Go SIM from Sainsbury’s. Since I didn’t have a UK bank account at the time, I paid for the first £15 pack using a friend’s Polish credit card.Later I added my own Revolut card when I opened my account...
Resolved! Terrible broadband
I got EE broadband a week ago and it's been up and down. Today, however my Firestick won't connect and the router keeps blocking google with the message: "The account holder has blocked this site." No I haven't. It's shockingly bad. 5 years with plus...
Resolved! Using PAYG in Australia
Hello I have just switched to PAYG while in Australia now I am not receiving any calls from the UK text or calls. When people try and call they get service unavailable. I am also not able to ring out.I have just topped up and this credit is showing o...
Corded VoIP
My broadband and landline will shortly be moved from Plusnet to EE, so my landline will come through the broadband. Would my landline work on a corded VoIP phone connected to the router by an ethernet cable? (To explain in more detail: actually ...
Billing
Hi, I'm trying to view my bill but this option is not showing on my app. I log in to the app and click 'man age' but there's no 'bil
Grass root funding
We are a local Torbay grassroots Under 11s football team that has enjoyed an incredibly successful season, consistently performing at the highest level in our local age group. Rather than standing still, our players have chosen to step up an age grou...
Resolved! Issue Port Forwarding For Game Servers
So I have port forwarded many times before with different isps for game servers tried both ark port 7777/7778 and Palworld 8211 however now that I am with EE I just can’t seem to get it working. I have set my port forwarding rules checked that my ser...
Latest from our Blog
Don’t miss the 2026 Men's UEFA Champions League Final
The biggest night in European football is nearly here and it’s one you won’t want to miss. TNT Sports subscribers can watch as PSG take on Arsenal, live from 3pm on TNT Sports, via the TV Guide (TN...
Win a Pair of Tickets to the Emirates FA Cup Final - Competition is now closed
Fancy being there for one of football’s biggest moments? We’re giving you the chance to win a pair of tickets to the Emirates FA Cup Final- live at Wembley Stadium, connected by EE. Feel the atmospher...
One of Brookside’s defining families returns to STV Player
STV Player is bringing back one of Brookside’s most famous families – the Dixons. Five classic episodes drop every Wednesday, and this week marks the arrival of Ron Dixon, his wife DD and their child...
Great news, DAZN is now available on your EE TV Box Pro and Edge
Stream championship Boxing, NFL Game Pass, Serie A, National League and more, live or on demand. Subscription Details DAZN subscription is not included in your EE TV package; you must subscribe to DA...
