The EE Community

NETWORK BANDS

HiI am looking at purchasing a Chinese phone which states it's uses BAND n28a for 5g network yet on EE it states it uses BAND 28 for 5g does this mean I wouldn't get full access to 5g?Would VoLTE still work?Cheers

EE Switch Provider Offer

Hi, I have ordered EE fiber for our new house which we will be moving into at the start of the new year, in our current house the internet is with Sky and is in my mother in laws name, in the new house with EE it will be in my name (Mother in law is ...

Text advisor

Can anyone help me I want to discuss my account with an advisor but at work so could do with text chat. I don’t have it on the EE app as I have my daughters PAYG. I’ve found a link before that got you into a chat with billing advisor but I can’t fine...

Microsoft Teams Quality Issue

Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...

About payment taken

I have ordered iphone 17 pro max but i didn't get it. But they taken first installment  

Still waiting for PS5

Payroll number

Hello, I have recently left EE and need to call as I don't think my final payslip is correct.Please could you advise of a telephone number or email address?Thanks 

My account asks me to "ask the bill payer" but i am the bill payer

I am currently the bill payer for my account, however when i try to make changes on my account it asked me to check with the bill payer.  Ive seen on another post that i can change from "user" to "bill payer, but incant seem to figure out how to do t...

Has My EE changed recently ?

For the first time for a month or two I just logged into my EE account on my PC to check my PAYG balance & Free Boost status, but can't find it ? I just get a load of adverts for new products, none of which I'm interested in. I did once get a page th...