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Community Activity
Contract Pricing
I am contacted on broadband 900mb at £60.99 for 24 months until Dec 2026. New users can now get the same deal as me for £40.99. I complained to EE …” why can’t I re contract at the lower price for a further 24 months” …their answer basically …I canno...
Resolved! Payment taken but no confirmation or device received
Hello,I placed an order 3 days ago for a smart hub 4g device (mobile internet) under a monthly contract (domiciliation 50£) and paid directly £150 upfront for the device. The money has been taken from the bank instantly but I haven't received any con...
Resolved! Incorrect WIFI Password On Smart Hub Plus
Hi Team!I'm now set up on the new EE, Smart Hub Plus set up yesterday - but I've got an intermittent fault with it - it keeps kicking me off wifi saying "INCORRECT PASSWORD" - has anyone else had this error and if so how did they get it fixed? it's v...
EE store txt but I didn’t order anything
Hello I’ve just received a txt saying ;Thanks for your order placed on 11/07/2025. Your sales order number is (order number). We'll message when your order has been dispatched, with tracking details.but I’m not even with EE and I haven’t ordered anyt...
Pairing with Hub with EE App issue
I had already got my devices paired with the EE App and had been problem free for a couple of months, but recently I got an error every time I tried to manage my devices in the app. Eventually I uninstalled and re-installed the app. When I came to at...
Resolved! Remove age restriction and content lock
I'm trying to remove content lock and age restriction
Port Forwarding
Evening all, I have been advised to forward my ports in relation to a Eufy Homebase 2 to establish a better connection with the Eufy doorbell.I was advised to change to the belowTCP port 80, 443 and UDP port 65535.Can anyone advise how I change to th...
Z Fold 7 Waiting room/shipping updates
Ordered 9th July, black 512fg versionFor those doing the same let us know of any shipping movements, are you excited, what configuration you got and so on. My says already dispatched in tracking lol. I wish, Thanks
Eufy E340 video doorbell connection problem
I have recently purchased a Eufy E340 video doorbell, but can't seem to connect it to my Smart Hub SH32B.I've tried connecting to the 2.4Ghz Wi-Fi, but it still won't connect.Has anyone else had the same problem, and have a solution? Thanks
