Community Activity
EE perks
How do I add the EE perks to my account, upgrade but nowhere to add the codes! Do I phone them or are they linked automatically?Thanks
Upload Latency
I am new user of EE broadband and I am having massive upload latency since the beginning. Could anyone help please? EE Help Centre told me they don't see any issue... really sad about that answer.
Signal Issues
I'm paying for maximum speed unlimited, Some areas in London i have no internet connection. I tryed turning flite mode on and off to try and boost signal i try turn on wifi and Bluetooth on sometimes that helps. I dont know if its my phone or softwar...
3 broad hubs
New hubs delivered to new address current broad cut off cannot get the new hubs to work 2 calls with tech and advisors - had 3rd text to say working now still nothing how do you get an engineer out ?
Swapping EE TV box during contract
Hey,Has anyone had any luck swapping their EE TV box mid contract? I’ve had issues with the EE box since I first got it so relied more on my google chrome and forgot about the box for the most part.I phoned up today to enquire about swapping to the A...
BT full Fibre v Ee Full Fibre power supply
I have BT full Fibre Halo 3 I run it off an independent power supply the iFi elite 2. I am now at the end of my contract with Halo 3. I looking at the Ee full Fibre alternative but struggling to find out the barrel size of the power supply. I liste...
pages with images slow to load
Been a customer of BT for many years, now moved over to ee due to the better pricing package offered, we have FTTC with 36 meg down / 6 upSince moving over a few months ago I have noticed a considerable delay loading pages with lots of images from, s...
Not receiving text messages intermittently.
Hi For the last two years, my husband and I are not receiving text messages regularly in our area/home. It's frustrating as we need this when making purchases or logging onto accounts. Is this an issue for others?
Very Unhelpful staff
Another terrible experience from EE. Not sure how they are the best UK network which they claim to be.I have an add on plan on my account which I have paid off and would like to add another item as I have an allowance on the account. I’ve paid off an...
Coverage in Market Harborough
Update: 11 November 2025 Over the past month, our engineers have installed the transmission needed for the new mast and will start integrating the mast onto the network in the next few weeks. Barring any unforeseen delays, we expect the mast to be...
Latest from our Blog
EE's first ever Christmas advert has landed
It’s that time of year when early planning for Christmas starts, and whether you’re hosting or guesting, EE does more to keep you connected. With so much going on, you need a broadband or mobile conne...
Black Friday deals from the UK's best network
Get everything you need from SIM-free phones, audio and laptops to gaming consoles and must-play titles. Shop tech or gaming deals in the EE app or head over to our tech or gaming pages. So why wait? ...
Don’t miss the Quilter Nations Series live on TNT Sports and discovery+
TNT Sports is Warner Bros. Discovery’s unbeatable sporting offer. With both linear channels and streaming platforms, customers can access all TNT Sports content with a discovery+ TNT Sports & Entertai...
Welcome to EE TV Store
EE TV Store, your one-stop destination for the latest entertainment! Browse, buy, or rent from over three thousand titles, all from the comfort of your TV box. Looking for something special for movie...
