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Roaming and WiFi query

Hi, I’m off to Canada soon for 10 days. I’m a pay monthly customer and would mainly use data on my phone. This maybe a stupid question to ask, but, if I connect to WiFi over there would I be charged roaming costs?

R6Aly by • Visitor
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  • 0 replies
  • 0 Helpful

Re: Can't make a phone call

Hi James,I'm having the exact same issue as the original enquiry.I can send and receive text, but can't get calls to connect. It is showing  "Calling" but just doesn't connect and sometimes shows, "Mobile network not available for voice calls."This i...

NHS EE perks

HelloI want to upgrade my phone but want to use my perk discount. When I logged in I was asked to revalidate my NHS email.  I did this and got the screen message that it had been successfully validated. However, when I now try and log in I get the me...

Coverage in Hornchurch

Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...

Leanne_T by • EE Community Support Team
  • 4206 Views
  • 47 replies
  • 71 Helpful

Signal problems in SA6

Have been having very little or no signal all day in Clydach, Swansea, even though the signal is usually excellent there. I’ve looked at the network checker, but there’s nothing reported, and it’s not letting me report the fault.This is doubly frustr...

Leaving EE

I recently phoned up EE and cancelled my contract to a pay as you go sim. I expected to be charged the month that I had already started before I cancelled (which I was) and that's fine fair enough. However ive logged into the myEE to check if that wo...

Joel42 by • Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

Pay as you go wifi

I have a payg wireless router and I cannot access my data usage or top up. I think ive run out of data but it's still on. How do I fix this so I can view my data usage and if required buy more. Thanks

Why is it taking so long to get a broadband/landline

Hello so the problem is that I made an order for broadband/landing (wifi) I am waiting from 9 of April and when I check the tracking order option it says that they will come on 13 of June I was just wondering if anyone else have been waiting for that...

Shshssh by • Visitor
  • 26 Views
  • 1 replies
  • 0 Helpful

New user of EETV

We recently signed up to EE TV “Full Works” package through our BT Broadband account and requested an EE Guide to help install the system since we have been Sky customers for many years.The person who came simply installed the box and registered our ...

HantsLady by • Investigator
  • 104 Views
  • 8 replies
  • 1 Helpful
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