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Coverage in Stacksteads
Update: 03 May 2024 Our engineers have been working with the council to complete the legal negotiations. However, due to circumstances out of our control, we have experienced a further delay and expect all legal steps to be completed by the end of Ma...
About my sim
I want to cancel my this sim i will order new sim bcz i want new sim but same number and my old number is ***********. so please cancle my this contract. thank you [Mod edit: Please do not share personal details as your posts are visible to the publ...
Is this error related to my account or is this just another one of EE's quirks?
I have new EE broadband and mobile. In the My EE app I tap the 'Broadband' tab, then select 'Manage'...at the bottom of the screen I see this page error. What should I be seeing here? Is this a known EE fault or is it to do with my account setup? See...
No service on 5g router
From 2/5/24 we have had no service on 5g router for a large part of the day in the craven arms area. So far today there has been no service at all.Tech support have told me that there will be intermittent issues for next 2 weeks due to an upgrade. To...
Will my Smart Hub be able to connect to my phone line without an Rj45 port
Moving from sky to bt/EE and getting a smart hub (fibre 67 essentials), I have an open reach phone socket with some sort of port but no rj45 ports to connect.Will it come in the box with a cable that's compatible or do I need to aquire one myself? I ...
Resolved! Failed Migration to New EE 1.GB, no help, no connection for 5 days..AVOID
I write this post in the hope that someone who can make thing happened at BT / EE might get in touch with me as so far, the 9 people I have spoken to in the New EE dedicated team appear to be all be totally useless and just ignorant . Whats my issue ...
5G Maximum Download Speed
Hi,What is the maximum 5G download speeds in Mauchline, KA5 6 Area and is there any imminent plans to provide faster speeds?
Apple TV plus add on not working.
I've signed up for Apple TV plus add on, however I can't access it. I've signed into Apple TV but it says 7 day trial rather than the 6 month trial. I don't have an apple device either.Is there a link I need to click to activate the offer?
Latest from our Blog
Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
EE TV is here
EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...
Welcome to new EE
New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...
Introducing Pixel 8 and Pixel 8 Pro
Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...
