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New unlimited sim account not showing any data

New account unlimited data sim not showing any data in account, sim changed by EE once as help said it was faulty, still not working account page keeps saying there’s an error texted 150 nothing can’t call either 

Coverage in Stacksteads

Update: 03 May 2024 Our engineers have been working with the council to complete the legal negotiations. However, due to circumstances out of our control, we have experienced a further delay and expect all legal steps to be completed by the end of Ma...

Leanne_T by • EE Community Support Team
  • 3760 Views
  • 72 replies
  • 26 Helpful

Apple TV 6 month trial didn’t kick in

I signed up for EE broadband with EE TV a couple of days ago and decided to include the 6 month Apple TV trial that was on offer. I specifically checked the T&Cs on the EE website, as I’d had an Apple TV 6 month trial before via my mobile contract, a...

PF1749 by • Explorer
  • 39 Views
  • 3 replies
  • 0 Helpful

Apple Watch Sim with Full Works iPhone - Roaming

Hi, I have the Full Works iPhone SIM only deal on my phone - including Roam Abroad Pass. I also have a paired watch SIM for my Ultra 2.Will roaming work from my watch if I am not carrying my phone. Thank you 

_Finn by • Investigator
  • 341 Views
  • 9 replies
  • 4 Helpful

Blink sync module won't connect to new EE hub

Hi - Just received our new EE router and we have been moved from BT as they are no longer going to be doing broadband in the future and it's all being switched over to EE. My blink sync module (for our CCTV) keeps saying the wrong password and I've t...

Coverage in Newhaven

We are aware of a signal issue that is affecting some of our customers in the Newhaven area. Our mast had to be removed in April 2024, as this was requested by the landowner.  Our engineers began looking for a new location as soon as we were made awa...

Leanne_T by • EE Community Support Team
  • 216 Views
  • 9 replies
  • 0 Helpful

refund

Hi went for a contact phone on the 19th Of April...with an upfront cost of 30 pounds ..After the credit check it was declined..but EE still have my 30 pounds. I would like my refund put back into my account ASAP . I have phoned so many times... now t...

pen6363 by • Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

EE Smart Hub Plus WiFi settings

Hello. Following on from mine and a good few others posts regarding issues with connectivity regarding the smart hub plus. Please can somebody tell me what the optimal settings are on the hub to get the best performance?I have no idea which channel s...

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