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Linking products to account
I am having 2 problemsFirst my the account to which my products are linked appears to be linked to the mobile number that I moved from when keeping my original one. Could be something else?Second it is impossible to contact a person to speak to using...
Recent Sms
Hello everyone, I have one missing sms. It was sent to me, but it did not arrive because my phone was turned off, and it did not arrive when I turned my phone on. Is there any chance to see my past sms online?
EE App Error
HelloI switched from BT to EE last week (full fibre gigabit broadband and EE TV). Everything seems to be working ok, apart from the EE app. On the home page it says "there's a problem getting your broadband speeds. Please try again later."Also when I...
Apple Watch Sim with Full Works iPhone - Roaming
Hi, I have the Full Works iPhone SIM only deal on my phone - including Roam Abroad Pass. I also have a paired watch SIM for my Ultra 2.Will roaming work from my watch if I am not carrying my phone. Thank you
Issues connecting broadband to EE account
I have tried to connect my broadband to my EE account (mobile came first) and when I go to connect I get an error page. I have tried on my PC and on my phone through the EE app.
New Router Issues.
I’m experiencing a problem after the new fibre connection was done last week. The connection keeps dropping out and is unable to stay connected. See screenshots below.
Add on for roaming in Singapore and HK
Hello I called in advance of my trip to Singapore and Hong Kong - EE assured me they would add a £10 daily add on to allow me to use the service seamlessly on arrival. As has happened before on arrival nothing happens ! I’ve checked all my setting fo...
Resolved! Activating Netflix
Trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contract and I’m going around in circles, can someone help?had to pay to keep Netflix active which I shouldn’t of had to do!
Re: Coverage in Newhaven
Hi,I reported a problem last week in this area EH64QQ. I was told there is no problem but just found the above. I can't make it receive calls in my home which is a huge issue as I work from home. What can we do in the short term?
top up
why is it so bloody difficult to just top up my phone?
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