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How do I acess my PUK code?

Hello. My SIM card has been locked for some reason and I searched that I need my PUK code.However, it says for me to click on 'Manage my Device' but this option doesn't exists to me and I need my PUK code. Honestly, EE is such a hard platform. 

iihtyso by • Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful

Repairs and warranty scam

Hi All, after being an EE customer for years it pains me to have to write a complaint like this. in April i was contacted because i was eligible for a free upgrade. I thought id try something new and decided on the Galaxy z Flip 3. Great phone, looks...

Alanl11 by • Visitor
  • 5382 Views
  • 61 replies
  • 39 Helpful

EE Perk - NHS - not receiving any emails

Hi,I have tried on different days over the last 2 weeks to get logged in to EE perks, so I can claim my 20% off (recently upgraded, believe you can add perk discounts up to 30 days after doing so). I've tried both logging in and registering, with bot...

eclarke2 by • Investigator
  • 517 Views
  • 21 replies
  • 3 Helpful

Moving from BT to EE - a complete disaster for me

Well, when they say if something is too good to be true... then they are probably right.I wanted a pair of new phones so i rang 150 and spoke to EE.  They were very helpful and i was very pleased with the service and advice given.  However i then mad...

Eli1234 by • Investigator
  • 199 Views
  • 1 replies
  • 0 Helpful

Re: Smart hub and bridge mode

Hi,I've been an EE customer for many years and used my own router to connect over the DSL side (An Asus on which I use VPN host and client). The broadband speeds have always been very low (FTTC and about 34Mbits DL/9.5UL.)I've been trying to get them...

andyman by • Established Contributor
  • 48 Views
  • 7 replies
  • 0 Helpful

Microsoft 365 Personal as an inclusive extra

When I took my current deal with 3 inclusive extras, this was an option to select, and I see it’s still advertised for anyone taking out a new contract. However, when I go to the page where I can select my extras it does not appear. Why is this?

EE wifi hotspot

Hi,i'm using ee hotspot wifi on a macbook running OS14.4.1. wifi often gets a exclamtion mark and disconnected. I then need to turn off and on wifi and log onto ee wifi again.it happens 10 times a day. this is very annoying because every time  I need...

EE perk code not working

Dear EEI am trying to upgrade my SIM only plan to your 24 month £15/month plan. I have a new EE perk code which should give me a 20% discount but when entering the code in the “Got a promo code” section I get an invalid code error. Have tried 2 diffe...

CyrilS by • Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful
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