Community Activity

4GEE Router

Maybe somebody might know the answer, i have the 4GEE Router.I am not too far away from the mast but my BB goes up & down never that good.When i unplug it for say 5 mins then restart it it usually improves it a bit,so just wondering if these routers ...

jockwav1 by Established Contributor
  • 72 Views
  • 6 replies
  • 1 Helpful

Returning BT/EE equipment

I have sent back to Bt / EE , but they keep asking for it back , I have called them twice ( takes over 40 minutes to one hour) . I have a picture of thier posting and our certificate of posting sent in our main post office. If I get get sent a bill f...

Markdija by Investigator
  • 1437 Views
  • 21 replies
  • 5 Helpful

Repairs and warranty scam

Hi All, after being an EE customer for years it pains me to have to write a complaint like this. in April i was contacted because i was eligible for a free upgrade. I thought id try something new and decided on the Galaxy z Flip 3. Great phone, looks...

Alanl11 by Visitor
  • 5352 Views
  • 58 replies
  • 35 Helpful

Client advisor misadviced

I switched to EE from Three on 11th April at the 155-157 Oxford Street branch. Ms Daria, The advisor, offered me and my partner 30% discount for the plans, £25 per month. However, the first bill charged me £36 and I spoke to the manager and the same ...

Let down by EE

EE let us down by not explaining that unlimited calls and data do not mean unlimited only 50 gb. And not able to gift data anymore either when in France.

+44 7908 891163 Who is this?

This caller has been sending threats and I would like the name and address of this person to see if it’s someone I may know, thank you all for help

Can't download my Business invoices

Hi,I can't download our Business invoices. I have been trying to do this since 15/10/23! I have been on the chat, waste of time, telephoned and told it would be reported. This is a business account and I need the invoice to reconcile the direct Debit...

Chimene by Visitor
  • 1709 Views
  • 17 replies
  • 20 Helpful

Resolved! BT broadband full WiFi transfer to EE 1.6gbps

BT broadband to EE 1.6gbpsWhat a pain it has been to switch over to EE to get new router and faster speeds. Initially I was told they can order the 1.6gbps broadband from EE as I had by complete WiFi and i agreed only then after the phone call ended ...

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£5 free credit offer

I received a Text from ee offering me £5 free credit if I accepted, which I did and received a further Text saying that the offer had been added to my account and that I had 7 days to top-up with a minimum of £5 which I did and subsequently received ...

44RT by Investigator
  • 469 Views
  • 20 replies
  • 8 Helpful

Sim Card not recognised

Hi, My I Phone 11 has recently had a system upgarde but it is advising that the sim card is bot recognised so I'm unable to make any calls including 150. Does anyone have any idea how to fix? Thankyou 

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